Home Local News Lakeland Launches New App To Report Issues

Lakeland Launches New App To Report Issues

The City of Lakeland has launched a new mobile app which provides a better way for citizens to report quality of life concerns and to request Lakeland services.

According to a recent press release the mobile app, which is free to download on both iPhone and Android devices, will allow Lakeland citizens to submit photos, specific descriptions, and other valuable information to city hall staff.

“Lakeland Connect provides another opportunity for citizens to engage with their city to report quality-of-life issues directly. This platform assists staff in addressing a critical Board of Commissioners priority in providing proactive communications with citizens,” said Lakeland City Manager, Shane Horn. He added the mobile app is user friendly and will certainly improve communication. “(it) will let city staff know, in real time, when there are quality-of-life items and service requests that need our immediate attention and to track our progress when addressing issues,” Mr. Horn said.

According to the app details, citizens can report problems and view, comment on, and vote to fix problems submitted by their neighbors. They can even create their own “watch areas” to receive notifications about all the issues reported in their community, enabling them to follow the progress of all service requests, not just the ones they report.

To download the app, please see the following links for Android and iPhone:
Android Users Click Here
Apple Users Click Here