Shelby County Health Department COVID-19 Daily Update: March 20, 2020
| COVID-19 Cases | |
| Shelby County | 30* |
| Tennessee | 228 |
| Shelby County Residents Approved for Testing by State Lab | 41 |
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Persons Under Public Health Monitoring in Shelby County |
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| All numbers updated as of 10 a.m. 3/20/20
*Includes one out-of-state resident who tested positive in Shelby County. Listed on the Tennessee Department of Health site as “Resident of Other State/Country.” |
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Shelby County currently has 30 confirmed COVID-19 cases. The increase in case numbers is not unexpected because testing has increased, especially by commercial laboratories.
There are now indications that person-to-person spread in the community may be taking place.
Please note: Laboratory reports of positive cases are reported to local health departments as soon as results are available. The numbers reported on the Tennessee Department of Health website are updated at 2 p.m. daily; but there is a lag in reporting of cumulative numbers at the state level.
The information is from Joan Carr, public information officer for the Shelby County Health Department.
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Health Department Call Center Statistics |
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| Total Calls Received since 3/12/20 | 636 |
| Total Calls Answered 3/20/20 | 72 |
The Health Department is committed to providing as much information as possible to the public as the COVID-19 situation continues to develop. The Health Department’s hotline number (833-943-1658), was activated March 12, 2020. Since that date, it has fielded hundreds of calls from the general public about COVID-19. Below are statistics about calls into the hotline since March 12, 2020, and a daily number of hotline calls fielded yesterday.
The COVID-19 hotline is answered each day, including Saturday and Sunday, from 8 a.m. to 4:30 p.m. After-hours calsl are returned as soon as possible on the next business day.
Link to the state website: https://www.tn.gov/health/cedep/ncov.html
